Services Overview
Voice Broadcasting
- Recording the Message
- Uploading Contacts
- Setting Campaign Parameters
- Broadcasting the Message:
- Tracking and Reporting
Polling and Voting
- Interactive Keypad Responses
- Real-Time Data Collection
- Multilingual Support
- Retry Mechanism
- Scalability
- Customizable IVR Options
Key Features
Users can record and send personalized voice messages using their own voice or pre-recorded audio files.
Users can select one or more recipients to receive the voice message, either individually or in bulk.
Some platforms allow for personalization of voice messages, such as addressing recipients by name or including customized content.
Users can schedule voice messages to be sent at specific dates and times, allowing for automated and timely delivery.
Voice messages are typically delivered to recipients' phones as phone calls, where they can listen to the message playback.
Platforms may provide reporting and analytics on message delivery status, including successful deliveries, failed deliveries, and playback rates.
Some platforms offer IVR functionality, allowing recipients to interact with voice messages by responding to prompts or navigating menus using keypad inputs.
Voice SMS platforms may offer integration with other systems or platforms, such as CRM software or marketing automation tools.
Advantages
Real-Time Interaction
Voice calls enable immediate, real-time communication between parties, allowing for instant feedback, clarification, and resolution of issues.
Tone and Emotion
Voice calls allow participants to convey tone, emotion, and emphasis through their voice, leading to clearer understanding and stronger connections compared to text-based communication.
Immediate Feedback
Voice calls enable immediate feedback and response, allowing participants to address issues or concerns in real-time.
Convenience
Voice calls can be made from virtually anywhere, as long as participants have access to a phone or mobile device and a network connection